Gregg County · Insurance & Claims

A tree hit your house. Here is what Texas insurance actually pays for.

The real limits, the neighbor's-tree rule, and what to photograph before anything moves. Sourced from the Texas Department of Insurance, not a guess.

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Answer first: If a tree fell because of wind, hail, lightning, or ice and hit your house, garage, fence, or another insured structure, your own homeowners policy generally pays for the structural repair and removing the tree from the structure, minus your deductible. This holds even if the tree belonged to your neighbor: Texas treats a healthy tree falling in a storm as an act of nature, so each owner files with their own insurer. A tree that falls in open yard and hits nothing insured is usually not covered at all. Photograph everything before it moves.

Every insurance company's ad copy makes coverage sound simple. It mostly is, right up until a specific dollar limit or a specific fact pattern, whose tree, what it hit, whether anyone was warned, changes the answer. This page walks through what the Texas Department of Insurance (TDI) actually says, the two dollar limits that surprise people most, and what we document on-site so your adjuster has what they need the first time, not the third.

What counts as a covered loss

A standard Texas homeowners policy (HO-3, the common form here) covers tree damage caused by a listed peril: wind, hail, lightning, or the weight of ice and sleet. TDI's own guidance is direct on this: most policies cover damage to a home caused by the weight of sleet, snow, or ice, including damage from falling trees or limbs. The trigger is the peril, not who owned the tree. A rotten, already-dead tree that simply tips over on a calm day is a different story; some adjusters treat that as a maintenance failure rather than a covered peril, which is one more reason a dead pine near the house is worth removing before it falls, not after.

What is and is not covered, in plain terms
SituationGenerally covered?
Wind or storm knocks a tree onto your house, garage, or fenceYes, minus your deductible
Ice or snow load breaks a limb onto a covered structureYes, minus your deductible
Neighbor's healthy tree falls onto your house in a stormYes, filed under your own policy (act of nature, see below)
A tree falls and lands entirely in open yard, hitting nothing insuredUsually no
A visibly dead or leaning tree finally tips over with no storm involvedOften disputed; depends on the adjuster and whether neglect is provable
Your tree falls onto a neighbor's houseTypically their policy, same act-of-nature logic in reverse

The two dollar limits that catch people off guard

Coverage existing is not the same question as coverage being enough, and two separate limits are where most of the disappointment happens.

Debris removal. Getting the tree off the structure and off your property is usually covered as part of the claim, but it commonly carries its own sublimit, often $500 to $1,000 per tree, sometimes an aggregate cap across the whole claim instead. If your deductible is $500 and your debris removal sublimit is also $500, the two can cancel out to close to nothing out of pocket recovered on removal specifically, even though the structural repair itself is paid in full. It is a real gap, not a myth, and it is worth reading your own declarations page rather than assuming a round number.

Trees, shrubs, and plants. This is a separate coverage from debris removal, meant to reimburse the value of landscaping the storm damaged, not the cost of hauling a trunk off your roof. It is typically capped at 5% of your dwelling (Coverage A) limit in total, with a per-tree ceiling on top of that, commonly $500 to $750 for any one tree or shrub. On a $250,000 dwelling limit, that is roughly $12,500 total for all storm-damaged landscaping combined, still no more than $500 to $750 for the specific tree that took out your fence line. It only applies to covered perils, the same wind/hail/lightning/ice list as above, not routine tree loss.

Whose insurance pays when it is not your tree

This is the question we get asked most after a storm, and the Texas answer surprises people. Under Texas law, a tree that falls because of weather, not neglect, is an act of nature. Nobody is at fault for an act of nature, so liability generally does not shift to the tree's owner just because their tree did the falling. Practically, that means you file with your own homeowners insurer for the damage to your house, even though your neighbor's tree caused it, and they file with theirs for their own losses.

The exception is negligence. If the tree was visibly dead, diseased, or structurally compromised, and the owner knew or reasonably should have known, and did nothing, their insurer can become responsible instead. The strongest version of that case is a documented warning: a text, an email, something in writing telling the owner the tree looked dangerous before it fell. A verbal complaint months ago that nobody can point to is a much weaker claim. If you are on the other side of this, a genuinely dead pine near a property line is worth removing before it becomes someone else's negligence claim against you; our dead pine warning signs page covers how to tell a pine is actually dying versus just shedding needles for the season.

What to document in the first hour

TDI's guidance here is specific, and it matches what actually moves a claim forward faster: photograph the damage before you move the tree, make repairs, or do anything else. Wide shots that show the tree and the structure together, close-ups of where it entered the roof or wall, the base of the tree if it uprooted, and anything showing weather conditions. Then call your insurer's claim line for a claim number, and keep every receipt for materials and labor on the repair side. Emergency mitigation, tarping a hole to stop water intrusion, is expected and reimbursable; signing a full removal contract at midnight before you have called your insurer is not the same thing and can complicate the claim.

  1. Photograph before anything moves. The tree, the entry point, the base, the weather. This is the single step TDI stresses most.
  2. Call your insurer's claim line and get a claim number before authorizing full removal, if the situation allows waiting even an hour.
  3. Authorize mitigation, not full removal, at night. Tarping and stabilizing prevents further damage and is expected. Full removal happens once it is safe to see the whole job.
  4. Keep an itemized invoice. Stabilization, removal, and cleanup listed separately, so the adjuster can map each line to the right coverage.

Why this comes up so often here: Longview sits under 80- to 100-foot loblolly pines on most established lots, and the county's storm history is not a rare event. The June 2023 straight-line wind event knocked out power for up to a week in parts of East Texas. June 2024 dropped trees across roads on already-soaked ground. Tropical Storm Beryl reached Gregg County in July 2024 with downed trees and outages. When a named storm rolls through, adjusters are handling claims countywide at once, and a documented, well-organized claim from day one moves faster than one an adjuster has to chase down for missing photos.

What we actually provide for the claim

We photograph the scene before we touch anything, the same shots TDI asks homeowners to take, and we keep a written record of what we cut and when. Our invoices separate stabilization from removal from cleanup as three line items, not one lump sum, because that is the format adjusters can actually map to coverage. We do not inflate a quote because insurance is involved, and we will not tell you a claim is covered when the facts say otherwise; a tree that fell harmlessly in open yard is not a covered loss no matter who tells you it is. What we can do is make sure the documentation is not the reason a legitimate claim gets delayed.

What this is not

We are not your insurance agent, and this page is not a substitute for reading your own policy's declarations page, where your specific dollar limits and deductible are printed. TDI's consumer help line, 800-252-3439, is the right call for a coverage dispute or a question about your specific carrier. What we can speak to directly is the tree itself: what caused it to fail, what it will cost to remove, and what documentation makes your claim easier to process. For emergency, tree-on-the-house situations, the first-hour steps above still apply; that page covers the on-site safety side in more depth. For a sense of what removal itself runs before or after a claim, see the cost guide.

Tree on your house and insurance involved?

Two fields. We call you back and document the job for your adjuster.

Storm nights get busy. Calling always beats the form.

Frequently asked

Do I need my own arborist report for the claim, or does the adjuster handle that?
Most claims never need one. The adjuster assesses structural damage directly and a licensed contractor invoice covers the removal side. An independent arborist report becomes worth the cost mainly when a neighbor dispute is likely (was the tree visibly dead beforehand?) or when the insurer is pushing back hard on the cause of loss. Ask your adjuster before paying for one.
Will a tree claim raise my rates?
A single wind or storm claim, the most common cause here, usually has less rate impact than a claim tied to something insurers read as preventable, like a dead tree you had been warned about. Two or more claims in a short window is what tends to draw non-renewal attention, not one storm event. Ask your agent directly; carriers vary.
The tree missed the house and just wrecked my fence. Covered?
A fence is usually "other structures" coverage (Coverage B on a standard HO-3), a separate limit from the dwelling. If wind, hail, or lightning knocked the tree into the fence, it is typically the same covered-peril logic as a tree hitting the house, just paid from the other-structures bucket instead. Photograph it the same way.
My tree fell into my own yard and did not hit anything. Any coverage at all?
Almost never, and this is the gap that trips people up most. A tree that falls cleanly in open yard, without striking the house, garage, fence, or another insured structure, is typically outside a standard policy entirely, no matter how big the mess. Removal in that case is on you, which is exactly why the guess-and-check crews target storm-cleanup calls with inflated "insurance will cover it" claims. It usually will not.
Tree down right now?
A hanging limb gets worse with every gust. Call. The phone is answered around the clock.
Call (903) 500-7845